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You may have just been told your water usage is higher than normal or received a bill that is higher than expected, and you may be worried that you have a leak. We’re here to help you identify and tackle them quickly.
One of the easiest way to find a leak is by having a water meter. Please follow the link to request installation.
Easy leak check using your meter
Detecting and fixing leaks promptly can prevent potential damage to your home.
If you’ve got a water meter outside your property, you can do a simple check to help find where the leak might be.
If you've received a bill that's higher than expected there's a few things you can do to check why.
Steps for checking for a leak
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For even more information on finding a leak and next steps, see our dedicated leaflet.
Shared water- Possible leaks in flats
In some cases - particularly older properties which have been converted into flats – you might have a shared water supply. It is possible that instead of showing a leak, your meter is recording the water being used by a neighbour. If you think this could be the case, give us a call on 03457 145 145 and we'll investigate
FAQs